Prinisha Exchange & Return Policy:-

·      Return/Exchange Window: 3 days from the date of delivery.

·      Condition: Items must be unused, unworn, and have all original tags and packaging intact.

·      Refund Method: Store credit only, issued within 15 days of the return request.

·      Fee: A platform fee of ₹80 is deducted from the refund amount.

·      Free Pickup: Return pickups are arranged by Prinisha at no extra cost.

Detailed Process & Rules:

1. Eligibility & Preparation:

·      You can return or exchange an item within 3 days of receiving it.

·      The item must be in its original, saleable condition with all tags attached and packaging unused.

·      Important: If an item was damaged during transit, you must still keep the tags on it to be eligible for a return. Items damaged after tag removal may be rejected and sent back.

2. How to Initiate a Return/Exchange:

·      Step 1: WhatsApp photos of the item(s) with their packaging and tags to +91 9962275242.

·      Step 2: Prinisha will schedule a pickup with their courier partner.

·      Step 3: The courier will collect the package from you within 3-5 business days at no charge.

3. After the Pickup:

·      Once the returned item is received and verified, the refund amount (item price minus the ₹80 platform fee) will be credited to your account as Store Credit.

·      For exchanges, you can choose the same item or a different one, subject to stock availability.

4. Order Cancellations:-To cancel an order, you must WhatsApp your order number to 992275242 within

5. Return Shipping Address:

If you need to ship the item back yourself, use this address

Prinisha By Nidhi

A1/2102, Cleo County,

Sector 121, Noida 201301